FAQ

We love your kids but thought you might like some time alone to relax, do something good for your body and your nervous system. No kids under the age of 15 are allowed at sundaymood Bali.

Infrared saunas are different from traditional saunas that use heated stones to create a hot atmosphere. An infrared sauna uses invisible infrared wavelengths to heat your core body temperature from within. This makes for a much more gentle and comfortable sauna experience. The infrared wavelengths penetrate deep into the body making it a more potent approach to releasing build-up of unwanted toxins in your system.

Infrared heat is very gentle. The experience is similar to lying in the sun on a warm day and feeling the heat radiate to the core of your body. FAR infrared waves penetrate 1-3 inches below the skin's surface to heat the body. 

For the first 10 minutes, you feel warmth surrounding you as well as heat from the infrared panels. Soon after you will begin to sweat and halfway through the session you will most likely break a full-body sweat. You may lower the pod or fully exit the pod at any time if you begin to feel too warm or lightheaded. 

We love incorporating infrared sauna sessions into our self-care routine because of the many health benefits. Some of the benefits include, but are not limited to:

- detoxification
- weight loss
- skin health
- anti-aging
- immune boosting
- pain relief
- recovery
- stress reduction
- improved circulation
- water retention

Yes!
Our infrared sauna rooms are 100% private to offer you the most relaxing experience.

Unlike traditional (hot rock or steam) saunas – which operate in excess of 90°C – infrared heat has the benefit of being effective at a more comfortable operating temperature of 65°C-75°C.

We do not recommend changing the sauna temperature manually. If you get too hot simply open the door for a few minutes.

Each infrared sauna is a Solo Pod for individual use located in a private room. If you become too hot, you can simply push the door open to cool down your body or you can get out of the pod entirely. 

We also provide water in the pod if you become dehydrated, dizzy or uncomfortable.

We do not recommend showering mid-way through your session. Infrared saunas are dry saunas and water can easily damage them. We request that you please be seated on a towel throughout the duration of your session and be mindful of water inside the saunas.

Should you wish you shower mid-way through a session we kindly ask you dry off completely before re-entering the sauna.

Please arrive 10-15 minutes before your appointment to check in and get changed in the changing rooms. Arriving early also helps you to fully relax and naturally prepare your body to start winding down.

You have the room for a total of 45 minutes - the sauna is set for 40 minutes and you have 5 minutes to get ready and leave the private room towards the changing rooms.
As we require time to prepare the space for the next client, we recommend that you keep an eye on the timer in your room. If you arrive late for your session, time will be deducted from your session.

Alone time is so needed in our society, but if you want to share your sauna experience with a friend, our saunas can accommodate up to 3 people. If you choose to bring a friend, we charge an extra IDR 100.000 per person.

You can cancel your booking anytime up to 6 hours before your appointment by messaging our lovely staff on Whatsapp: +62 812 3921 5563 or cancel directly via your GloFox App.

The monthly Infrared Sauna Membership gives you 30 credits for 30 days. You can either come and sauna once a day every day of the month or if you prefer to have longer sessions you can book a double session and use 2 credits in a day.  

The membership renews automatically every month and must be set up via Glofox. It is NOT transferable or refundable. Cancel anytime prior to billing date. 
Bring a friend for an additional IDR 100.000 (max. 3 people total). We have a strict 6-hour cancellation policy; for more information, please check the membership cancellation policy in the FAQ's.

We have a strict 6-hour reschedule and cancellation policy for all appointments. sundaymood is not liable to refund, transfer treatments or offer compensation of any kind for customers that are late, changed, or canceled their scheduled appointment that is out of our cancellation policy timeframe.

Please note, as we are a private studio with limited sessions available we enforce a strict cancellation policy for all customers. We have a 6-hour cancellation window, any cancellations within that period, or no shows at the time of the booking will incur a penalty of 5 credits from their month’s allowance. We know things get busy and sometimes we get sick so we give our monthly members one last minute cancellation per month allow for this, although we would rather you always try cancel as early as possible to allow others the opportunity to rest and recover in the slot.

Many sauna goers believe the Finns, who are responsible for the invention of the sauna experience as we know it, have it right when they say a sauna should be enjoyed in the nude. It will certainly help you to receive the full benefits of the infrared rays. Otherwise, we recommend wearing your bikini or boardshorts.

✺ Don’t wear dirty clothing – the heat may cause the dirt to loosen from the fabric and enter the air. This could cause skin breakouts and will spread germs.

✺ Do not wear workout clothing – PVC or spandex clothing will prevent airflow and could release chemicals into the air at high temperatures.

✺ Remove all jewelry before entering the sauna – metal can get quite hot in the sauna and could burn your skin.

Drink plenty of water - so you feel well hydrated - prior to your session. It is important to stay well hydrated before and after your infrared sauna session. Wear loose clothing to change into after the completion of your session as the post-sauna-sweat is real!

Yes, we have showers!

We invite you to simply move across to the designated shower & locker room for your post-sauna rinse. All of our infrared sauna studios provide you with natural and organic products to wash with.

The saunas are thoroughly wiped down and cleaned between each infrared sauna session. Our infrared saunas are made with Canadian cedar wood, which is also a natural antibacterial. Infrared lighting and the high sauna temperature are also natural disinfectants.

We are open from 7am - 9pm |

Using an infrared sauna is perfectly safe for children, however we do require anyone under the age of 16 years old to be assisted by an adult.

- pregnant women should consult a physician before using an infrared sauna
- children under the age of 18
- people above the age of 55 are more prone to dehydration, so please be mindful when using an infrared sauna
- hemophiliacs - people prone to bleeding
- people suffering from chronic health conditions should always consult with their doctor prior to using an infrared sauna

If you have any concerns that you do not see on this list, please consult with a doctor first.

sundaymood is a wellness space created for everyone seeking to reconnect with mind and body. A space to bring your whole self to. Therefore we kindly ask you to limit the usage of phones and keeping your phone on silent mode to create a tranquil and relaxing environment for everyone. Just picture this: be for the sake of being, unlocking deep, sweet & healing energy, warm skin and tropical sweats.

Most people use the sauna 3-4 times a week, but it is safe to use every day if you take care of proper re-hydration and consult with your physician.

Metal pins, rods, artificial joints or any other surgical implants generally reflect infrared waves and thus are not heated by this system. Please consult your physician prior to using an infrared sauna. 

At sundaymood we provide you with the industry’s best and most advanced infrared saunas from  Clearlight's Sanctuary Yoga Full Spectrum Collection. Our saunas are designed mindfully. Made from eco-certified (FSC-certified) Canadian cedar wood and using non-toxic glue and varnishes, this is the ideal place for anyone who is chemically sensitive as you don’t need to worry about any toxic fumes being emitted once the saunas are heated.

Providing the lowest Electromagnetic Fields in the industry, where levels below 3mg have been proven to be safe, these saunas will always be below 1mg and, if sitting a bit further from the heater, the levels will be almost 0mg.